Order Processing Time

After your order is successfully placed, our team prepares your item with care before shipment. Processing time allows us to confirm your order, complete quality checks, and safely package your decoration.

• Orders are typically processed within 1–3 business days.
• Orders are processed Monday through Friday, excluding holidays.
• During peak holiday seasons, processing times may require additional time.

Shipping Costs

Shipping fees are calculated and displayed during checkout before completing your purchase. Available shipping options may vary depending on your delivery location.

Shipment Tracking

Once your order has shipped, you will receive a shipment confirmation email containing tracking information. Please allow some time for tracking updates to appear after the carrier receives your package.

Shipping Address Information

Please carefully review your shipping address before completing checkout. If you notice an error, contact our customer support team as soon as possible.

We will do our best to assist with address updates before the order is shipped.

Shipping Delays

While we work with reliable shipping partners, delivery times may occasionally be affected by factors outside our control, including carrier delays, weather conditions, holidays, or increased seasonal demand.

If your order experiences an unexpected delay, please contact our support team and we will assist you with available tracking information.

Damaged or Missing Packages

If your package arrives damaged or you experience an issue with delivery, please contact us with your order information and supporting details. Our team will review the situation and provide assistance.

Contact Us About Shipping

For questions about shipping, tracking, or delivery, please contact:

Email: service@yelvarin.com

Phone: +86 181-7790-7830

Customer Service Hours: 8:00 AM – 10:00 PM Daily